Legal
Privacy Policy
Privacy Policy — This policy describes how Nyra (the personal AI assistant service at nyraai.tech), operated byHasif Ahmed, collects and processes information when you interact with Nyra through Instagram Direct Messages, Telegram, LINE, Desktop, or related channels.
By using Nyra, you agree to this Privacy Policy. If you do not agree, please do not use the service.
1. Who we are
Service name: Nyra / NyraAI
Operator: Hasif Ahmed
Website: https://nyraai.tech
Contact: hasif5@gmail.com
2. Information we collect
Depending on how you connect with Nyra, we may collect the following categories of data:
2.1 Account and profile information
- Platform user ID (e.g., Instagram-scoped ID, Telegram user ID, LINE user ID)
- Username or display name provided by the platform
- Profile picture URL, where made available by the platform API
- Language and locale preferences you share or we infer from your messages
2.2 Messages and conversation content
- Text messages you send to Nyra and responses Nyra sends to you
- Images, documents, or other media you choose to share for analysis
- Commands, preferences, reminders, and personal context you provide during conversations
- Timestamps and message metadata required to operate the service
2.3 Instagram / Meta platform data
When you message Nyra through Instagram Direct Messages, we receive data through Meta’s APIs according to the permissions you grant and Meta’s Platform Terms. This may include:
- Your Instagram user ID and messaging thread identifiers
- Message content and delivery/read status where provided by the API
- Basic profile fields authorized by Meta for our app
We only request and use Instagram/Meta data necessary to receive your messages, respond to you, and maintain conversation continuity. We do not sell Instagram or Meta user data.
2.4 Technical and usage data
- Device type, app version, and platform channel used (Telegram, Instagram, LINE, Desktop)
- IP address and general connection logs for security and abuse prevention
- Error logs and performance diagnostics to keep the service reliable
3. How we use your information
We process your data for the following purposes:
- Provide the assistant: To read your messages, generate replies, and perform tasks you request
- Personalization and memory: To remember preferences, context, and ongoing goals you choose to share across sessions
- Multimodal features: To analyze images or documents you send, when you explicitly share them
- Security and integrity: To detect abuse, spam, unauthorized access, and service failures
- Improvement: To debug issues and improve response quality, using aggregated or anonymized insights where possible
- Legal compliance: To comply with applicable laws, Meta Platform Terms, and lawful requests
4. Legal bases for processing
Where applicable under privacy laws such as GDPR, we rely on:
- Performance of a contract: Processing needed to provide Nyra when you use the service
- Legitimate interests: Securing and improving the service, preventing abuse
- Consent: Where required for optional features or platform permissions you grant
5. How we share information
We do not sell your personal information. We may share data only in these situations:
- AI and infrastructure providers: Message content may be processed by third-party AI model and cloud hosting providers strictly to generate responses and operate the service, under confidentiality and data-processing obligations
- Meta / platform providers: When you use Instagram, Telegram, or LINE, those platforms process data under their own policies in addition to ours
- Legal requirements: If required by law, regulation, court order, or to protect rights, safety, and security
- Business transfers: In connection with a merger, acquisition, or asset sale, with continued protection of your data
6. Data retention
We retain conversation data and profile information for as long as needed to provide Nyra, maintain your preferences and memory, and meet legal obligations. When you request deletion, we delete or anonymize your data within a reasonable period, except where retention is required by law or for legitimate security purposes (e.g., fraud logs).
7. How to request deletion of your data
You have the right to request deletion of personal data we hold about you. To request deletion:
- Email hasif5@gmail.comwith the subject line “Nyra Data Deletion Request”
- Include the platform(s) you used (Instagram, Telegram, LINE, or Desktop) and your username or user ID on that platform, if known
- We will verify the request and confirm deletion within 30 days
You can also visit our dedicated page:Data Deletion Instructions.
Instagram users: You may remove Nyra’s access to your Instagram account at any time via Meta’s Apps and Websites settings. After removal, you can still submit a deletion request by email to ensure stored conversation data is erased from our systems.
8. Your rights and choices
Depending on your location, you may have the right to:
- Access a copy of personal data we hold about you
- Correct inaccurate information
- Request deletion or restriction of processing
- Object to certain processing or withdraw consent
- Request data portability where applicable
To exercise these rights, contact hasif5@gmail.com. We will respond within applicable legal timeframes.
9. Security
We use reasonable technical and organizational measures to protect your data, including encrypted connections (HTTPS/TLS), access controls, and secure infrastructure. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.
10. Children
Nyra is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us data, contact us and we will delete it promptly. Platform age requirements (including Instagram’s minimum age) also apply.
11. International transfers
Your data may be processed in countries other than your own, including where our infrastructure or AI providers operate. We take steps to ensure appropriate safeguards when data is transferred internationally.
12. Third-party links and platforms
Nyra integrates with third-party messaging platforms. Your use of Instagram, Telegram, LINE, or other platforms is also governed by their respective terms and privacy policies. We encourage you to review Meta’s policies atMeta Privacy Policy.
13. Changes to this policy
We may update this Privacy Policy from time to time. We will post the revised policy on this page with an updated “Last updated” date. Material changes may be communicated through the service or by email where appropriate. Continued use after changes constitutes acceptance of the updated policy.
14. Contact
Questions about this Privacy Policy or your data:
Hasif Ahmed
Email: hasif5@gmail.com
Website: https://nyraai.tech